Introduction
Coaching has evolved beyond traditional in-person meetings and scheduled video calls. Today, coaches connect with clients through diverse methods, including phone calls, emails, and asynchronous communication tools like Voxer. This flexibility allows for more personalized and accessible coaching experiences.
Have you heard about coaches using Voxer and wondered what the buzz is all about? Maybe you’ve tried it yourself and still aren’t sure what makes it so appealing.
To shed some light, we asked several coaches to share their real-world experiences with Voxer—what they appreciate, the challenges they’ve faced, and how it integrates into their coaching practices. Here’s what they had to say…
How do you use Voxer in your coaching practice?
“Voxer is a core part of my hybrid coaching containers like Activate and Outside the Story. I use it to offer in-between-session support, real-time breakthroughs, and integration coaching. It’s where the “aha” moments often land, and where clients process, pause, get redirected, or receive that grounded affirmation they need to stay aligned. It turns coaching from weekly check-ins into a daily relationship with their growth.”
— Kim Job
“We use it for daily group thread connections, sharing updates, sharing requests, sharing resources and information. We also use it as a way to share info to a central location, coordinate efforts, show up for each other, celebrate wins, request help with challenges, share links or handouts that are top tier and relevant to our groups.”
— Christopher John Stubbs
“I use Voxer to connect with clients in between sessions so that when real life is happening, they can check in and the client can begin to embody, in real time, the principles revealed on coaching calls.”
— Melisa Keenan
“I use Voxer as a premium add-on — a tool for the client to create solutions quickly in between calls.”
— Daniel Adams
“I use Voxer in my coaching practice as a way to communicate with my clients between sessions. They are able to send me voice notes or text messages and I will respond to them in the same format usually within an hour. It’s a way to support the work they are doing in real time and get more things handled then letting it all pile up and wait for the actual coaching call to take place. I like it because it encourages owning in real time what’s happening, and slowing down to share a win or ask a question or share an upset without having to do it so formally in written form via email. This way it also keeps my text messages for personal use only.”
— Casey Magee
What best practices do you recommend for effective Voxer coaching?
“Set the tone early. Encourage clients to share openly, but concisely, and to reflect before they send a 5-minute stream-of-consciousness voice note.
“Use voice and text intentionally. Some feedback is best delivered by voice for tone and energy, while a summary or next step might land better in text.
“Mirror and redirect. I often repeat a key phrase a client used to help them hear themselves, then guide them to a new question or insight.
“Anchor it. Reference their goals, or what we uncovered in session. Voxer becomes a thread that ties it all together.”
— Kim Job
“Use audio for longer messages so they can be consumed in much less time. Set parameters for what to share and not share. Create separate threads with only those interested in specific topics or opportunities.”
— Christopher John Stubbs
“Set clear guidelines around what the space is to be used for, how you want your clients to use it, and how long they can expect to wait for your response. If the idea of regular 10 minute messages overwhelms you, identify what would feel easy and doable, light and joyful. Then make that clear. For example a rule you could set for your clients is this: when sending voice messages, watch the timer. When you have reached one minute, stop the message, take a deep breath, check in with what you’re saying and where the story is going, and then send another message. This keeps you connected to your inner wisdom and focused on what’s most pertinent. Please do your best to only send me 1 minute messages, even if you have to send up to 10 in one setting to communicate your point and question clearly.”
— Melisa Keenan
“I’ve found it’s important to set clear boundaries, and suggest in the initial client agreements the purpose/function of Voxer – 1) a place to share wins, 2) a place to outline problems and consider solutions, 3) a place to get clear on an issue, 4) and a place to ask clarifying or curious questions.”
— Daniel Adams
“Best practices are to keep the Voxer messages to 5 minutes or less. To make sure that the Voxer messages are being responded to in an attentive and caring way, to set clear agreements around response time too. So if I have a client that is sending Voxer notes to me and I’m not able to respond within that day, to share that I have received the Voxer and I will respond shortly – then sticking to my word to ensure trust and responsibility.”
— Casey Magee
How do you set boundaries around availability and response times?
“I’m clear up front: I respond to Voxer messages within 24 business hours, Monday to Friday. I let clients know I listen with full presence, and that reflection time is part of the magic. I also model healthy boundaries by not replying instantly or late at night—it gives them permission to do the same.”
— Kim Job
“I let them know that I will respond to everything they share, but that it will be at a time that I’m available for that and typically within the same day unless I’m at an event or off grid.”
— Christopher John Stubbs
“Communicate clearly and early on your availability and response time. For example, I do not check Voxer on the weekends, and on weekdays it may take up to 48 hours for a response.”
— Melisa Keenan
“In our initial coaching agreement/onboarding I commit to respond within 48 hours, and strive to respond within 24hr. This works well for a practice of 15 individuals or less.
“I set aside time in my calendar each day to respond to Voxers/Marco Polos.
“For the client, I ask them to keep Voxers to 3min or less per “Vox”, so they are digestible if the client is expecting a response. If they are using it as a journal to create their own solution by talking through a challenge, then obviously they can go as long as they want and I’ll 2x – 4x through it.
“I find it mandatory to set expectations that the client will do their best to create their own solution based on the coaching program tools & content. That way they aren’t asking me questions 2x/day, outsourcing their power & decision making to a coach.”
— Daniel Adams
What types of clients or coaching situations benefit most from Voxer coaching?
“Deep feelers and fast processors. Clients who experience rapid emotional shifts between calls thrive with Voxer as a steady anchor.
“High performers with busy schedules. They don’t always have time to book another call—but they can pause, voice a thought, and move forward.
“Clients doing subconscious or story work. The real work happens in the moments of their lives. Voxer gives them space to reach out and share in the emotion of the moment, which always helps us see powerful distinctions.
“Clients who find it hard to ask for help. Voxer can be an easier way for some clients to communicate. I find it’s especially helpful for people who like to process through voice. But also for those who like to see their own thoughts reflected in words.”
— Kim Job
“Group coaching programs or business teams.”
— Christopher John Stubbs
“Coaching situations: Clients reported it was most effective as a place to reflect, to synthesize, to propose a question and answer it themselves. Often after 24 hours, they’d answer their own question. Many loved sharing a win, a motivating quote, or inspiring experience/breakthrough they had.
“Types of clients: I only offered it to premium high-ticket clients. Many used it. A few found it awkward to ‘talk at a phone with no one there’.”
— Daniel Adams
“Upsets in relationships, business conflicts, wins to share – really there aren’t any situations that I’ve come across that aren’t good for Voxer. And if I receive a message that I think would be better handled in a call, I’ll suggest that and we can jump on a call.”
— Casey Magee
Have you encountered any challenges with Voxer coaching? How did you address them?
“One challenge was when a client began using Voxer as a place to vent rather than reflect or integrate. I lovingly redirected her by asking intentional questions and reminding her of our shared purpose: clarity and movement, not just emotional dumping. With clear framing and leadership, Voxer becomes sacred space, not noise.”
— Kim Job
“Not being able to upload pdf’s without a drop box plugin.”
— Christopher John Stubbs
“I never solely rely on Voxer, if I did, I think issues would arise. I notice that sometimes my clients have a hard time getting out of their own stories and seeing a different perspective if we don’t have regular zoom or in-person coaching sessions as well. Even once a month for a more extensive check-in has proven effective in my experience.”
— Melisa Keenan
“1) I found Voxer the app to be limited in memory, & functionality – the talk button didn’t always work, and I thought the pro subscription was overpriced. It was also frustrating to use with my vehicle’s Bluetooth.
“I actually prefer Marco Polo because of my ability to see the client’s body language, and the premium subscription was less expensive than Voxer.
“2) Some clients sent repeated 15-minute Voxer messages that were more of an emotional dump/complain & blame session,
“A few clients sent more than 20x per day, so in that case we got to talk about personal power, and remind them of the coaching agreements we signed on enrollment–reminding them of the purpose of the Voxer feature, and re-enrolling them into creating solutions for their own problems.”
— Daniel Adams
“So far the only challenge is to get people to use it!”
— Casey Magee
Can you share a time when Voxer coaching was especially impactful for a client?
“My rule for clients is don’t stay stuck for more than 24 hours. I had a client reach out in a moment where she couldn’t tell if what she was feeling was intuition or avoidance. She Voxed me saying, “I’m stuck. I don’t know if I’m honoring myself or sabotaging.” In just one message, I helped her ask a better question—not “Is this the right choice?” but “Who’s making this decision? Is it the part of me that’s afraid, or the part of me that’s free?” One little question, but it helped her slow down and see what was actually happening before making a big decision.”
— Kim Job
“When clients come to me for intimacy work, especially women, I find this to be their place to share their secret celebrations that they often have no one else to tell! So, for example they might try the things we discussed on their live session, find wild success in the bedroom and then as soon as they can they run to tell me how it went!
“Also, I’ll never forget the client who messaged me saying that she asked her husband for tenderness and told him she was feeling vulnerable, and he held her as they cried together which ultimately led to the best, most connecting sex they had ever experienced together.”
— Melisa Keenan
“Many clients reported it was their favorite feature, and it set my coaching service apart from other services & group programs they enrolled in.
“One client said she loved having a safe place to hear herself outline challenges, and pointed out she almost always created a solution same day. She said her biggest breakthroughs came from simple questions I asked through Voxer, and reported when her emotion was really hot and intense Voxer was super helpful to have a place besides her partner to process through it.
“Many clients reported simply having the option to communicate anytime through Voxer created a deep sense of peace for them.”
— Daniel Adams
“When a client was experiencing great upset with her partner – she reached out to me and I was able to coach her in real time through somatic practices and tools to settle her nervous system and remember her possibilities.”
— Casey Magee
What advice would you give to a coach considering adding Voxer to their services?
“Don’t underestimate the power of presence. Voxer is not about being “on call.” It’s about being in relationship. Structure it like part of your program, not an add-on. Make it clear, valuable, and a sacred container where powerful shifts happen. And always know: a 90-second message can shift more than a 90-minute call when it’s the right words at the right moment.”
— Kim Job
“It’s worth it. The efficiency of listening to audios at 1 to 4 times speed is a game changer, as well as all the other features.”
— Christopher John Stubbs
“Know your time boundaries and communicate them very clearly! Your clients just want to know your rule and then they can maneuver accordingly!”
— Melisa Keenan
“Make sure you set clear, written agreements around it.
“Don’t offer it to everyone. Personally I had bandwidth for no more than 15 clients at a time. Some coaches have a 5-client cap.
“Remind the client of the purpose of Voxer – to create solutions, ask questions, share wins, and sometimes process emotions.”
— Daniel Adams
“It’s a game changer – I love it and my clients love it.”
— Casey Magee
Do you have other thoughts you’d like to share?
“Voxer creates intimacy, not dependency, when used well. It’s an incredible tool for integration, calibration, and showing clients how deeply seen they are. It bridges the gap between knowing and becoming. And for our programs that do deep inner work, it’s often where the real transformation happens–in the messy middle, not just the milestone.”
— Kim Job
“I think using Voxer as an additional way to support clients is absolutely gold. They feel really seen and heard when things come up and if they use it they have an opportunity to rewire old patterns in real time. They can build trust in themselves as well by getting in touch and being clear with what’s occurring, and then they also get to experience trust and support from you in a charged moment. I absolutely love Voxer for coaching, I’m so glad to have it!”
— Casey Magee
Conclusion
Voxer coaching isn’t a one-size-fits-all solution—but for many coaches and clients, it’s a powerful way to deepen connection, offer timely support, and bridge the gap between sessions. When used with intention and clear boundaries, it can transform coaching from a weekly event into a continuous, responsive relationship. Whether you’re considering adding Voxer to your offerings or refining how you use it, the key is to align it with your coaching style and your clients’ needs.
As one coach, Kim Job, put it, “Voxer creates intimacy, not dependency, when used well.” It’s not about being constantly available—it’s about being meaningfully present.
Thanks to our contributing coaches:
- Kim Job: Instagram
- Christopher John Stubbs: Facebook
- Melisa Keenan: Website
- Daniel Adams: Facebook
- Casey Magee: Website
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How would you answer these questions about Voxer coaching? Share your thoughts in the comments.
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