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Paperbell vs Practice – Online Coaching Software Comparison

Last updated on March 15, 2024

If you’re on the hunt for a top-notch all-in-one coaching management system (CMS), Paperbell and Practice might just be what you need. But which one is better for your coaching practice? 

Well, we’re here to break down their differences and help you choose the right coaching management software for your needs.

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Paperbell vs Practice: An Overview

Paperbell coaching software is designed to streamline the business side of coaching, from scheduling to payments, contract management, and client management.

Practice, on the other hand, can help you manage client relationships, sessions, programs, and more, with a strong focus on helping small businesses grow.

Paperbell vs Practice Homepage

Choosing between Paperbell and Practice comes down to your coaching needs. If you offer one-on-one or group sessions, Paperbell could be a good fit.

But if you’re a solopreneur looking to facilitate deeper engagement with clients, Practice might be what you’re looking for.

Let’s delve deeper into their features, pricing, and more.

Paperbell and Practice: Brief History 

In 2020, Laura Poole and Claire Pelletreau, two seasoned life coaches, launched Paperbell.

Tired of the hassle that came with using multiple tools for scheduling, payments, and managing client details, they created an all-in-one platform to help coaches cut through the clutter.

Practice, on the other hand, emerged in 2021, founded by a long-time executive coach Julien Smith. 

Her vision was to provide a versatile platform catering to coaches across different specialties, providing tools for session notes, goal tracking, and managing resources to enhance the coaching experience.


Let’s look at how these platforms differ in terms of features.

Paperbell Key Features

  • Package and subscription management: This platform allows you to create and sell service packages or subscriptions. 
  • Client portal: Paperbell provides a secure online platform where clients can access appointment schedules, session recordings, invoices, and other personalized resources.
  • Custom branding: With Papebell, you can customize the look and feel of your scheduling and landing pages to align with your brand identity. 
  • Digital product sales: The platform lets you sell digital products such as ebooks, journals, templates, or other downloadable resources.
  • Customizable pricing models: Paperbell allows you to set flexible pricing models for your products, such as one-time purchases, subscriptions, or tiered pricing. 
  • Group session management: You can streamline scheduling for group sessions like workshops, webinars, or classes, making it easy to create and manage sessions, set attendee limits, and send automated reminders.
  • Payment processing: The platform integrates with popular payment gateways like PayPal and Stripe to streamline processing transactions. Plus, it connects with Quickbooks so you can bring all your transactions into your accounting software without the hassle.

Other features:

  • CRM
  • Invoicing
  • Analytics
  • Integrated video conferencing platforms
  • Forms and surveys
  • Contract signing

Practice Key Features

  • Automation: You can automate your workflow with the Smart Action editor, where you can set when and what tasks you want to automate.
  • Scheduling: Practice lets you link Google calendars, customize settings like breaks and booking lead time, and update availability across all schedulers.
  • Team management: The platform offers a simplified dashboard for tracking business activities, individual and company profiles with booking links, and more. 
  • Client portal: With Practice, you can easily share documents and tasks with your clients. It’s perfect for group coaching too, with features like shared to-do lists, group chat, and voice memos.
  • File storage: You get unlimited file storage to share videos, worksheets, and other resources.
  • Mobile app: Practice coach software allows you and your clients to download the Practice app to access the resources on the go.
  • Contract templates: Practice simplifies drafting contracts with preloaded customizable templates.

Other features:

  • Contract signing
  • Forms
  • Session notes
  • Custom branding
  • Payments and invoicing
  • Analytics
  • Integrations


Let’s look at how they each structure their pricing.

Paperbell Pricing

  • All-inclusive Plan ($47.50/month billed annually) – includes all features, unlimited clients, packages, contracts, and files.

If you’re managing only one client at a time, Paperbell offers full access to their platform for free.

Practice Pricing

  • Basic Plan ($4/month billed annually) – allows 2 contacts, limited workflows, and only 1GB of storage. It’s a suitable option for those just getting started.
  • Pro Plan ($42/month billed annually) – comes with unlimited contacts and storage. It also has Zapier integration, contracts, and custom branding.
  • Team Plan ($69/month billed annually) – provides advanced features like session tracking and allows you to assign clients to your team members, which can come in handy for larger coaching businesses.
  • Enterprise Plan (custom pricing) – sets you up with a dedicated account manager and tools for big teams, such as advanced permissions.

Practice throws in a 7-day free trial on all plans, so you can test the platform before deciding on a subscription.

Customer Support

Paperbell reviews are overwhelmingly positive, with an impressive 4.8 customer support rating on Capterra. Users are satisfied with their prompt responses and friendly approach.

You can reach out to them via email or explore their customer support guides and FAQs. Agents are available Monday through Friday and typically respond within 12 hours.

Similarly, Practice reviews are positive, with a glowing 5.0 rating on Capterra.

Support options depend on your plan: basic gets email support, pro and teams get priority support, and enterprise includes a dedicated account manager and launch support.


Both Paperbell and Practice deliver a long list of features that can streamline your entire business.

Paperbell stands out with its modern design and makes selling products a breeze with its integrated storefront and various payment options. Plus, there’s just one plan that covers everything, so you don’t have to stress about your costs going up as you bring on more clients.

Practice, on the other hand, sets itself apart with features like group chat, integrated messaging, and voice memos, enhancing engagement and accountability within groups. 

Plus, you can assign clients to different team members, which is a game-changer for bigger coaching businesses.

For more in-depth information about these two amazing platforms, check out our Paperbell and Practice management software reviews.

Practice and Paperbell Alternatives

Want to expand your options? Here are a few coach software to consider:

  • UpCoach: Versatile software for coaches of all kinds.
  • Honeybook: Powerful CMR platform that includes scheduling, payments, and more.
  • Simply.Coach: One-stop-shop coaching platform designed for both entrepreneurs and teams.
  • Bonsai: Perfect for freelancers and small biz looking for a cloud-based time tracking solution.
  • CoachVantage: Ideal for life and executive coaches who need an all-in-one coaching software
  • Coaches Console: Designed for beginners and those who wish to grow their coaching business.
  • Simplero: Perfect for knowledge creators looking to start out or scale their practice.

You can also take a look at our list of the top life coaching software to use. 

And, if you’re curious about how Paperbell compares to popular CMR solutions like Honeybook, check out this Paperbell vs Honeybook comparison.

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